TouchTone Teller: 806-358-2776 or 866-415-0164
TouchTone Teller provides convenient 24-hour access through any touch-tone phone.This free service provides all savings and loan balances, fund transfers, cleared check listing and much more. For security, a Personal Identification Number (PIN) is required for account access. To apply for TouchTone Teller, call Member Services 806-358-7777. When your request has been processed, you will then select a Personal Identification Number (PIN) and begin using this service at your convenience.
YOU MAY USE YOUR TOUCHTONE TELLER PIN TO OBTAIN ACCESS TO e-Branch:
Upon your first visit to e-Branch, use your TouchTone Teller PIN, you will be prompted to change your PIN. This new PIN relates to your e-Branch access and does not affect your TouchTone Teller PIN. You now have two PINs – the new PIN for e-Branch, and the old PIN for TouchTone Teller.
To use TouchTone Teller, you must place your call to 806-358-2776 or 866-415-0164. The system welcomes you and asks you to “Please enter your member number.” You enter your member number and then press the pound (#) sign.
TouchTone Teller now asks you to “Enter your access code.” (This is your 4-digit PIN number.) Then press the pound (#) sign. TouchTone Teller will then prompt you on what to do.
MORE TOUCHTONE TELLER TIPS:
1. When entering a dollar amount NO DECIMAL POINT IS NECESSARY. Example: To Transfer $500.00 just press 50000 AND THEN PRESS THE POUND (#) SIGN.
2. NOT PERMITTED are deposits, withdrawals, or transfers to and from Certificates of Deposit, IRAs, Escrow or Home Improvement Accounts.
3. If you want to CANCEL the transaction, enter an ASTERISK (*) AND THEN PRESS THE POUND (#) SIGN.
Sign up now for Touch Tone Teller.