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Mortgage Loan Originator

QUALIFICATIONS: One year certificate from college/technical school; OR 5 years related experience/training; OR equivalent combination of education and experience. Must have 1 year mortgage loan origination experience. Must have 1 year experience with Encompass Mortgage Software. Must have an active MLO number.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Gather background information on applicants.
  • Analyze credit history for applicants
  • Gather all required documents required to process and close real estate loans
  • Provide disclosures as required by regulations
  • Maintains ongoing communications with Mortgage Loan Manager informing them of all pertinent problems, irregularities, new developments, changes, and other important information within area of responsibility.
  • Cooperates with other department personnel to ensure a “team effort” and prompt member service.
  • Follows safety and security rules, regulations, and policies established by the company.
  • Solicit new business
  • Cross-sells company products and services.
  • Participates in continuing education as approved by Executive Management.
  • Performs all other duties as assigned by Mortgage Loan Manager.

SKILLS:

  • Ability to use and understand current business software applications including networking applications, word processing, spreadsheets, anti-virus, and carious communications software applications.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent, and to interpret bar graphs and pie charts.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Part-Time Teller

Part-Time Teller will be responsible for a variety of Teller related duties. Duties will vary and are not limited to the following:

  • Provides prompt, efficient, and accurate service in the processing of member transactions
  • Receives checks and cash for deposit to share savings and checking accounts
  • Receives payments for loans
  • Understand and applies appropriate rules under Bank Secrecy Act on cash deposits and withdrawals
  • Transfers loan payments and saving deposits
  • Provides members with account status, including current balances and loan payoffs
  • Processes and posts incoming mail transactions
  • Cashes checks presented upon proper identification
  • Other duties as assigned

Qualifications:

  • High School Diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Cash handling skills
  • Detail oriented
  • Adaptable to Change

ECU Member Support Representative

Provide superior member service in a call center environment.

Hours: M-F 10:00-7:00pm

1-2 years financial instruction experience preferred

1 year of call center experience preferred

Essential Duties and Responsibilities

  • Must have strong customer service skills
  • Ability to adapt quickly to utilize multiple software
  • Possess ability to work in a fast paced environment
  • Detail oriented
  • Demonstrate ability to be a team player
  • Superior phone skills
  • Cooperates with other department personnel to ensure a “team effort” and prompt member service.
  • Excellent communication skills
  • Desire to provide a one call resolution

 

 

 

Education Credit Union (ECU) is an equal opportunity employer. It is the credit union’s policy to grant equal employment opportunity (EEO) to all qualified persons without regard to race, sex, religion, age, national origin, physical or mental disability, creed, color or veteran’s status.