Complete the Contact Form below, and an ECU representative will contact you right away! (NOTE: Please do not enter account numbers, Social Security numbers or other sensitive, personal data.)
Phone Number: 806-358-7777
Toll-Free Phone Number: 800-687-8144
Touch Tone Teller: 806-358-2776
Toll-Free Touch Tone Teller: 866-415-0164
Mon/Tue/Thur/Friday: 9:00am – 5:30pm
Wed: 10:00am – 5:30pm
Mon-Fri: 8:00am – 6:00pm
Sat: 9:00am – 12:00 pm
Member Support Center/Virtual Branch
Mon-Fri: 8:00am – 6:00pm
Sat: 9:00am – 12:00pm
Report Lost/Stolen Cards (after hours/weekends)
Check/Debit Card: 800-472-3272
Surcharge-Free Education Credit Union, CO-OP and MoneyPass ATMs
Education Credit Union ATMs allow unlimited free* transactions for ECU members with an ECU VISA® Debit Card. In addition, ECU has partnered with The People’s Federal Credit Union (TPFCU) to provide our members free access to ATMs with no surcharge.
CO-OP Network & MoneyPass
Enjoy more access to your money. ECU has also partnered with MoneyPass to provide you free access to ATMs. No surcharge! This network gives ECU members access to over 37,000 more surcharge-free ATMs nationwide.
CLICK HERE to find a CO-OP Network ATM.
CLICK HERE to find a MoneyPass ATM.
*Transaction fees imposed by other institutions are the responsibility of the member.
To Avoid Additional ATM Withdrawal Fees:
- Use your ECU debit card to purchase items and receive cash back at many participating merchants.
- Make withdrawals at any ECU branch during business hours or utilize our digital access tools like Zelle to transfer funds.
Debit Card Security
ECU has taken measures to assist in preventing debit card fraud and keeping your records and financial information secure. Our debit card processor monitors our complete debit card portfolio for “out of the normal spending patterns”. When our processor detects an “out of the normal spending pattern,” they will call you to verify the debit card activity. If our debit card processor cannot reach you, your card may be temporarily frozen until they can verify the activity.
Using Your Debit Card Out of Town
To avoid having your card potentially restricted while traveling, you may wish to notify the credit union if you will be going out of town. We will gladly notify our card processor of the dates you will be out of the area, so any transactions conducted there won’t be considered “out of the normal spending pattern”. This gives you the flexibility and confidence to enjoy your travels.